Medica CallLink® nurse line

Medica CallLink nurse line gives Medica members access to a wide range of services 24 hours a day, 365 days a year.

How does Medica CallLink nurse line work?
Call the toll-free number below to speak with an experienced registered nurse. You can ask health questions, learn self-care tips or get information that can help you choose appropriate care for your situation.

Can you help me find a physician?
Referral specialists are available to help you find a physician, or, if necessary, an urgent care facility, in Medica's provider network. The specialist will help you find up to three providers who match the search criteria you specify. These providers are selected on a rotating basis, and the service is free both to providers and callers.

What other options are available?
The audio Health Information Library allows you to listen to recorded health and well-being messages. Simply call the same number. Topics range from Aging Well to Women's Health, with approximately 1,100 different messages to choose from.

Is there a website?
Yes, MedlinePlus.gov directs you to information to help answer health questions. MedlinePlus brings together authoritative information from the National Library of Medicine (NLM), the National Institutes of Health (NIH), and other government agencies and health-related organizations. MedlinePlus also contains extensive information about drugs and supplements, an illustrated medical encyclopedia, interactive tutorials, the latest health news, and surgery videos.

Medica CallLink nurse line – we're here for you 24 hours every day. 1-800-962-9497 TTY callers, call the National Relay Center at 1-800-855-2880 and ask for 1-800-962-9497.

The information offered by this service is not intended to be a substitute for professional medical advice. Always seek the advice of your physician or other qualified health providers with questions you may have regarding a medical condition. No part of this service is intended to provide a medical diagnosis or treatment. The information that will be provided to you will be prepared by Optum® and, as a result, Medica takes no responsibility for the content of the information. Optum is a registered mark of UnitedHealth Group.

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