Welcome to Medica! Use the following links to get a jump start on your plan:
: Review your card and materials.
- Watch your mail for your ID card and your member welcome kit. Both should arrive within the month of your effective date; the ID card usually arrives first.
- Review your ID card and note that you have a subscriber number (unique to you) and a group number (unique to your employer).
- If you don't receive your ID card, please call Customer Service at 952-945-8000 or 1-800-952-3455; TTY: 952-992-3190 or 1-800-841-6753.
Plan Highlights: Select your plan to learn more about your network benefits and to find a provider.
: Access to your health plan information 24/7 through myMedica.com.
- Updates on your claims in the payment process
- Checking which drugs are on Medica’s List of Preferred Drugs (formulary) and viewing your prescription history
- Determining your copay for various medications—use the Pharmacy Lookup Tool
- Printing a temporary ID card or ordering a replacement
- Learning the details of your health plan and how it works
- Viewing your coverage document
- Tips and articles on health and wellness topics that interest you
Go to myMedica.com.
Need more?Learn more about your claims and benefits including copays, coinsurance and out-of-pocket costs, submitting electronic forms, comparing the cost and quality of many common procedures, and more.
Visit Manage My Plan.
: Login to My Health Manager from Medica
SM to complete your annual Health Assessment and to learn more about the health information and activities available to you and your family.
- It takes 15-20 minutes to complete
- Get personalized feedback
- Earn a $25 gift card of your choice just for completing the assessment
- Learn what you can do to get healthier!
Login to My Health Manager from Medica.
: Questions are sure to crop up as you start using your health plan, and we're here to help with a host of resources and friendly people available for you.
- Customer Service: Call the Customer Service phone number on the back of your ID card for personalized assistance. Our phone lines are open Monday/Tuesday/Thursday/Friday from 7 a.m. - 6 p.m. and Wednesday from 7 a.m.-6 p.m. (closed 8 - 9 a.m.) If you haven't received your ID card, please call 952-945-8000 or 1-800-952-3455; TTY: 952-992-3190 or 1-800-841-6753 for assistance.
- CallLink Nurse Line: Call 1-800-962-9497 to talk with professionals who can offer advice and answer your health care questions. Our nurse line is available 24 hours a day, seven days a week.